We would like to thank you for your interest in Innovilage. This page is dedicated to the privacy policies and legalities in regard to utilising our website and its services.
By accessing this website, you are bound to accept a certain set of rules that governs how people see, use, and acquire information from this website. This is a small contract that automatically takes effect upon the visitation of this site. This privacy policy statement is here to protect both you and Innovilage.
Page updated as of May 2023.
This is the privacy policy ("Privacy Policy") for the specific Internet website, application, and/or other services ("Site", "Services", "we", "us", "our") operated by Innovilage FZE, which, for the intents hereof, includes any information submitted to third party mediums that is ultimately transferred onto Innovilage FZE, as discussed further herein. In pursuance of simplicity and clarity, this Privacy Policy does not incorporate matters outside the scope of this Site and/or information collected offline. By continuing to use the Site and our Services, you are agreeing to the terms in accordance with this Privacy Policy, which also entails our sporadic modification of this Privacy Policy when need be.
Excepting that this Privacy Policy mention otherwise, the terms defined herein, shall also correspond to our terms of service ("Terms and Regulatory Information"). This page discusses how we collect, use, and share the information when using our Site, Services, and/or relevant third parties.
Most of the information we collect are associated with the interaction or self-provision with our services, however, by non-interacting with our Site or Services, the information we collect are minimally associated with you. In this privacy Policy, we have split the information we collect into three categories: Personal Information, Cookies and Tracking Information, as well as Other Information (collectively, the "Information") - they will be defined as below:
1. Personal Information
a. Information you submit to us. When using our Site and Services, we may ask for your personal information, typical scenarios may include, user registration, use of contact forms, signing up for job opportunities, and etc. The personal information or personally identifiable information that we collect may include, but not limited to:
i. Email Addresses
ii. First and Last Names
iii. Phone Numbers
iv. Home Addresses, Postal Codes
b. Usage Information. We may also collect information on how our Site or Services are used ("Usage Data"). Usage Data becomes applicable the moment you access our Site or Services and may include information pertaining to your IP address (Internet Protocol address), browser type and version, unique device identifiers, the date and time of your visit, time spend on each page, and other diagnostic data.
2. Cookies and Tracking Information
Our Site and Services utilise cookies and/or similar tracking technologies. Cookies are small text files that contains your user preferences as well as data saved during your time interacting with our Site and Services. Cookies are typically used in scenarios where your preferences requires temporary storage to keep your settings uniform throughout our Site or Services.
These cookie "text" files are stored on a per-device basis, allowing our servers to put your machine in control and only allow our Site and Services to respond to your choices when needed. This allows temporary choices that you've made to be stored on your device and can be purged or removed later, at your command. However, if you choose not to enable cookies on your machine, our Site and Services may become unresponsive and/or work in reduced functionality.
Other tracking information may denote advertiser and search engine visibility (also known as "SEO") services such as Google Analytics and/or Facebook Pixels. Below are the explanation of the aforementioned services:
a. Google Analytics. An internet web analytics service provided by Google that tracks and reports website traffic. This service collects the data to track and monitor the use of our Site and Services and is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
b. Cloudflare. A web security & content delivery service that helps prevent attacks on our website and distribute our visitor requests to different servers located in different parts of the world. In addition to its security features, Cloudflare also provides some basic analytics service which leads to certain data collection such as location, IP, and etc. For more information on the privacy practices of Cloudflare, please visit the Cloudflare service privacy policy page: https://www.cloudflare.com/privacypolicy/
c. Facebook Pixels. Also an internet analytics service, albeit provided by Facebook. While we do not use the Facebook Pixels service in this particular Site, we do however use it in our other Services. Facebook Pixels is a small image pixel that enables us to know how long you've spent on each page, the time of visiting, where you've clicked, and create personalised advertisments based on your actions and demographic. For more information on the privacy practices of Facebook, please visit the Facebook Privacy & Terms web page: https://www.facebook.com/privacy/explanation/
3. Other Information
During your use of our Services, our system records your interaction with particular functionalities in particular systems. This type of data collection happens when you interact with our services as a registered user, for instance, making a purchase, signing up to a members-only newsletter, using our internal systems and such.
Please note that we may also use non-tracking based marketing and advertising services and channels as to promote our Site and Services, or to reach a particular demographic in an advertising campaign.
4. Use of Information
a. Personal Information. We use Personal Information to:
i. Provide you members-only interactive features.
ii. Process user registration such as verifying your email address.
iii. Notify you about any changes to our Site and Services.
iv. Answer and respond to your enquiries.
v. Provide tailored services to you.
vi. Improve the services we offer.
vii. Record diagnostic information to detect, prevent, and address technical issues.
viii. Provide customer support and service.
b. Cookies and Tracking Information. We use Cookies and Tracking Information to:
i. Provide a more seemless experience across our services.
ii. Create statistical reports in connection with our Site and Services.
iii. Keep count of return visits to our Site and Services.
iv. Create targeted advertisement campaigns.
v. Understand our visitor demographic.
vi. Save your preferences for your next visit to our Site and Services.
c. Other Information. We collect Other Information to:
i. Further develop our business by understanding the needs and wants of our customers.
ii. Improve your transition between our Site and Services.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States of America and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States of America and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Innovilage FZE will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Our Site and Services may contain links to other sites not operated by Innovilage FZE. When clicking on each external or third party link, we assume no responsibility over the content, privacy policies and/or practices of that third party link.
We also strongly advise you to review the privacy policy of each page you visit, while maintaining basic sensibilities when browsing the internet.
Periodically, we may update our Privacy Policy in order to better improve our services to you or to comply with an upcoming regulatory specification. While we reserve the right to make amendments to this Privacy Policy and make it effective immediately, we will try to the best of our efforts to notify you as soon as possible in regard to any changes to this Privacy Policy. Notice of material changes to this Privacy Policy will be briefly introduced in our homepage with a full link to this page as well as through emails when applicable; whereby the form of such notice shall be at our discretion.
We do however encourage you to visit our Privacy Policy page regularly to be informed of any changes to the material herein on the basis thereof.
Having made the full extent of our efforts to deliver a comprehensive Privacy Policy with clarity, we can make occasional slip-ups, should you find any information inaccurate or that requires our attention, please be in touch with us through our Contact Us page. Below are more information to satisfy our legal duties:
1. Confidentiality and Data Accuracy. When utlising our Site and Services, we expect all our users to be truthful with your information as we regularly conduct a practice known as know-your-customer ("KYC"), this includes keeping your information accurate and up-to-date. Should we find any registration and/or form submission information that we believe in good faith is inaccurate, fraudulent or discrepant to this Privacy Policy, we may at any time delete or remove this information. We shall not be responsible if your use of our Site or Services encounter issues including service validity or liabilities.
2. Security of Data. While we take your online security very seriously and have been through great lengths to ensure your data are safe with us, please know that no digital transmission and electronic storage of information is fully secure. We adopt industry-standard practices to ensure you data is safe with us, however, we'd also like you to know that we cannot provide absolute guarantees in regard to the security of your digital information. It is your responsibility and judgement of what information you submit to us.
3. Modification or Removal of your Digital Information. You reserve the right to control what information we store about you, should you wish to make amendments of our data profile on you or cleanly erase them from our database, please send a message through our contact form web page.
4. Questions. If you are unclear about the materials written in this Privacy Policy, you may at any time, get in touch with us. For more information about our Terms of Service, you can click here.